Can I send files for free?

Yes! You can send files for free directly from our home page. No account or payment required.

Can I send a transfer using a link?

Absolutely. Our free service lets you send transfers by both email and shareable links. Paid accounts unlock even more options to support your recipients.

How many people can I send files to?

With our free service, you can send files via email to up to 6 people per transfer. Paid plans allow sending to 100+ recipients. Alternatively, use a shareable link to reach unlimited people.

Can I cancel my plan any time?

Yes, you can cancel your subscription at any time—instantly from your dashboard, no questions asked.

Which file types can I send?

All file types are supported, including PDFs, images, videos, Office documents, and more.

Is there a file size limit?

You can send files up to 1TB per transfer on paid plans. Free transfers have a smaller limit, perfect for most documents and media.

How secure are my file transfers?

All transfers are encrypted in transit and at rest. We use industry-standard security to keep your data safe.

Is my data GDPR compliant?

Yes. We offer localized EU data residency for your file transfers and requests. We also use explicit cookie consent management, protect data transfers with Standard Contractual Clauses, and offer a fully compliant Data Processing Agreement (DPA) for our corporate clients.

Delivery Intelligence

Stop guessing. Know exactly when your files are accessed with rich geolocation tracking and real-time engagement alerts. Did they get it? Has it been read? Real-time alerts will tell you if your document has been viewed or is pending. Extend document expiry with our built-in calendar feature. If a file isn't received, our software will send automatic reminders, so you won't have to.

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Intelligence Benefits

Geo-Location Maps

Track downloads by city, region, and country—see exactly where your files are being accessed in real time.

Instant Notifications

Get email and dashboard alerts the second a file is opened, downloaded, or accessed.

Automatic Reminders

If a file isn't received, our software sends automatic reminders—so you won't have to.

Stop Guessing. Know Exactly When Your Files are Accessed.

Information is power. Sinosend provides a rich map of where and when your documents are accessed. Know if a client in London has viewed your proposal before you even pick up the phone. Don't go into conversations cold, use our tools to track every interaction. Understand how prospects interact with your proposals and documents, map new opportunities when your content is forwarded, and shorten the sales cycle by acting straight away.

Real-time geolocation tracking by city, region, and country
Instant email and dashboard alerts when files are opened
Visual timeline of all access events
Company affiliation and recipient avatars
Track multiple recipients per transfer

Stop Guessing. Know Exactly When Your Files are Accessed.

Rich geolocation tracking and real-time engagement alerts.

Every transfer received by your customers shows up in your dashboard with location, company affiliation, and an avatar. Did they get it? Has it been read? These are questions you don't need to ask. Real-time alerts tell you if your document has been viewed or is pending.

Geo-location maps with city-level precision
Pending vs. viewed status tracking
Automatic expiry reminders
One-click link extension

Rich geolocation tracking and real-time engagement alerts.

Allow downloads after expiry.

What happens when a customer tries to download your file after the link expires? They lose patience—and may never engage with your document again. Sinosend solves this by allowing recipients to request an extension. You get notified as soon as someone wants access to an expired document. With one click, your link is valid for 24 hours. Your recipient is notified, and everyone is happy.

These teams use us to move files across borders.

Frequently Asked Questions

Sinosend uses IP address data to determine the location of each download. This allows you to see where your files are being accessed in real time, down to the city level.

You can choose to receive email alerts and dashboard notifications whenever a file is opened, downloaded, or accessed. This way, you can act immediately when a client engages with your content.

Yes! If a recipient tries to access an expired link, they can request an extension. You'll receive a notification and can extend the link with one click, giving them 24 more hours to access the file.